We at SeedUp guarantee your satisfaction with the services and support facilitated through this platform. Still, if you are not satisfied with any of the services, please send an email to info@seedup.in immediately and we will correct the situation.

Our Guarantee covers the following:

1. If you're not satisfied with the service provided, simply send an email to info@seedup.in and we will reach out to you at the earliest (our Business hours are from 09:00 hours to 20:00 hours). SeedUp’s Service Team, shall effectively address your issues. If you are still not satisfied, please write to Sumeet at, sumeet.singhania@seedup.in

2. If SeedUp is not able to fulfil your order within committed time, we shall refund all the money back to you, adjusted for the taxes paid to the government, if any.

3. If you want to exchange the product/service you ordered for a different one, SeedUp must receive the request for this exchange within 60 days of purchase, provided that the original order has not been fulfilled by us yet.

4. SeedUp cannot guarantee the results or outcome of a particular procedure / service. For example, the government may reject a company name application or trademark application for legal reasons - this shall be beyond the scope of SeedUp’s service.

5. SeedUp shall not be liable for the customer’s change of mind.

Customers should also understand the following:

1. SeedUp is not responsible for any consequences where there was a delay on customer’s part in sending the documents or information. Also remember, we can't refund or credit any money paid to government entities, such as filing fees or taxes, or to other third parties, such as partners / affiliates, with a role in processing your order at any point.

2. We also cannot refund any money paid by you directly to third parties, such as payments made by you directly to partners / affiliates.

3. For exchange of Products / Services, we shall not be able to adjust any money paid to government entities, such as filing fees or taxes, or to other third parties with a role in processing your order. Any payments made directly by you to affiliates of ours are not eligible for exchange or credit.

4. SeedUp shall not be responsible for the delays caused on part of the Government. There may also be instances where the government website is not working and your order is not completed as a result. Similarly, SeedUp does not guarantee the results or outcomes of the services rendered by our partners / affiliates. Issues as enumerated herein are beyond SeedUp’s control and are not covered by this guarantee.

ABANDONED ORDERS

You understand that other than as required by applicable law, you shall have no right to cancel, request a cash refund or obtain credit for any undelivered order after 120 days have elapsed from the purchase date unless SeedUp is at fault. Both parties acknowledge that SeedUpis out of pocket time and money for undertaking the work and both parties fully intend to complete the order. Abandoned orders will result in liquidated damages equal to the amount paid to SeedUp for reimbursement of our commitment to service this order.

FORCE MAJEURE

SeedUp shall not be considered in breach of its Guarantee or default under any terms of service, and shall not be liable to the Client for any cessation, interruption, or delay in the performance of its obligations by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God or the public enemy, epidemic, pandemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labour strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen (each a "Force Majeure Event").